Privacy policy

Privacy Policy

Effective Date: May 24, 2026

Coach Dad Brand ("Coach Dad Brand," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data when you visit coachdadbrand.com or make a purchase from us.

Information We Collect

Identity & contact information: name, email address, shipping and billing addresses, and phone number.
Payment information: processed securely through our third-party payment providers (e.g., Shopify Payments, Stripe). We do not store full credit card numbers on our servers.
Order history: products purchased, transaction amounts, and shipping details.
Website usage data: IP address, browser type, device information, pages visited, referring sites, and behavior on our site, collected through cookies and analytics tools.
Communications: messages you send us, customer service interactions, and survey responses.

How We Use Your Information

Fulfill your order, process payments, ship products, and provide customer support.
Send order confirmations, shipping updates, and service-related notifications.
Send marketing communications (only if you have opted in — you can unsubscribe at any time).
Improve our website, products, and customer experience.
Detect, prevent, and respond to fraud or unauthorized activity.
Comply with our legal obligations.

How We Share Your Information

We do not sell or rent your personal information. We share limited data only with trusted service providers who help us run the business:

Payment processors (to charge your card and process refunds)
Shipping carriers (to deliver your order)
Email and SMS platforms (to send order updates and, if you've opted in, marketing)
Analytics providers (to understand how our site is used)
Legal and government authorities, when required by law or to protect our rights

Cookies & Tracking

We use cookies and similar technologies to remember your preferences, keep you signed in, analyze site traffic, and personalize content. You can disable cookies in your browser settings, though some features of our site may not work properly without them.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request a copy of the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications at any time
Opt-out of the "sale" or "sharing" of personal information (California residents under CCPA/CPRA)

To exercise any of these rights, email coachdadbrand@gmail.com with the subject line "Privacy Request." We will respond within 30 days.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use industry-standard security practices — including SSL encryption at checkout and secure third-party processors — to protect your data. No system is 100% secure, but we work to safeguard your information against unauthorized access.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Material changes will be communicated by email or a prominent notice on our site.

Contact Us

If you have questions or concerns about your privacy, contact us at:

Coach Dad Brand 31702 Whittis Hill Way, Fulshear, TX 77441 Email: coachdadbrand@gmail.com